Delivery

Delivery

UK Delivery

UK Customers, you have two options:

- Standard Royal Mail (First Class or Second Class)
- Sign For Royal Mail (First Class or Second Class)

- UPS Next Day Delivery (Same day dispatch when Order is paid before 10AM)

Standard Royal mail is the standard method of delivery. For your security, we advise Sign For Royal Mail as this mode of delivery comes with a tracking number and ensures that your items can be tracked down if they get lost during the mailing process. We are not responsible for any lost mail.

International Delivery

We just deliver to Europe, Europe Union , Channel Islands, USA, Canada and Australia now.

European Customers, you have two options:

- Europe Standard Int’l Postage
- Europe International Sign For

Europe Standard Int’l Postage does not come with a tracking number and is slightly cheaper. However, we strongly encourage opting for the option that comes with a tracking number so you can follow your parcel's journey across the globe to you.

USA,Canada,Australia Customers, you have two options:

- World Zone Standard Int’l Postage

- World Zone International Sign For

World Zone Standard Int’l Postage does not come with a tracking number and is slightly cheaper. However, we strongly encourage opting for the option that comes with a tracking number so you can follow your parcel's journey across the globe to you.

Please visit Royal Mail website to get more information about the delivery time and parcel tracking process.

Get your delivery fee price

Simply add your desired items to the cart, and head over to the checkout page (click on the circlet at the top right corner of the page). Scroll down and you will see a section for estimating shipping charges for the contents of your current cart! You'll have to key in your country, city and zip/postal code to obtain an estimate. You will see all your available shipping options and the associated costs before making your decision to purchase. Quick and easy!

The delivery fee is based on item’s weight and size.

Discount delivery fee of multiple items’ purchase

Of course! Just Click contact us now! Please state the item code and quantity one by one in the Message Section and Summit. We will reply your e-mail within one working day and tell you how much discount we could offer. When we agree with the discount amount, we will e-mail you the discount/promo code. You could key in your discount/promo code during the check out process.

Dispatching Time

We try our best to ensure that your newly purchased items reach you quickly, by packaging and mailing out orders efficiently. This typically takes 1-2 working days, and varies according to the volume of orders we receive. When your item has been shipped out from our office, we will notify you via email. Please check your spam/junk folder and add us to your address book or contact list to ensure our emails and notifications reach your inbox safely.

Import duties outside UK and European Union

The prices shown on our website are not include any VAT, because we are not the VAT register. The amount you pay will be the price indicated plus any delivery charges. Please note that the recipient of any products shipped outside the European Union may also have to pay import duty or other taxes, fees and charges applied by customs or other authorities in the country of receipt. If you are unsure about whether these charges might apply to your order, you should contact your local tax or customs authorities.

Track my parcel

Please click Royal Mail website link and enter your tracking number. If your parcel is delivery by UPS, please click UPS website link and enter your tracking number. When your parcel weight is more than 2KG, parcel will be sent by UPS Standard delivery service (1 working day delivery).

Other information

We are unable to change your delivery address once an order has been dispatched.

Unfortunately, at this time, we do not ship to the Channel Islands & BFPO addresses.

Please allow an extra working day for deliveries over UK Bank Holidays.

If you have any questions related to your delivery, please contact us.